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Choose your service area depending on what borough you live in here:

https://www.helptheelderly.org/book-a-delivery

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Register by clicking on the ‘book a delivery’ button on the same page.

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Choose a volunteer who lives in your borough. Send them a MESSAGE to make an arrangement.

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Pay them for the food/prescriptions in cash, via bank transfer or via our website. The delivery itself is free.

Tips:

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Pay only when you receive a photo of the receipt or the receipt itself.

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We strongly advise paying your volunteer via bank transfer. However, if you don’t know how to make a bank transfer, but you do have a bank card, then you can pay your volunteer through the website just by entering your 16 digit code, expiry date, and the CVV, and we will transfer the received money to your volunteer. If you would like to use this option, please call us at+44 2070 975871 right after you receive a photo of the receipt and we will give you access to the payment page.

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Disinfect the packages.

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Familiarise yourself with our Terms & Conditions to avoid any surprises.